Centara Grand at Central Plaza Ladprao Bangkok is set to launch a groundbreaking disability awareness training program on February 7, 2025. The initiative, designed to foster a more inclusive hospitality environment, will be conducted by the Asia-Pacific Development Center on Disability (APCD).
Training Leadership
The program will be led by experienced APCD trainers:
- Ms. Nongnuch Maytarjittipun - Trainer with mobility disability
- Mr. Sunthorn - Trainer with visual disability
- Ms. Sirinan Kongcharoen - Training Assistant
Program Overview
The comprehensive full-day workshop, commencing at 9.00 AM under the guidance of General Manager Mr. Wuthisak Pichayagan, will engage 23 staff members in essential skills development for serving guests with disabilities and aging individuals.
Key Training Components
The program features hands-on training sessions focusing on:
- Practical room allocation and registration procedures
- Effective communication techniques
- Experiential learning through simulation exercises
- Use of assistive devices including wheelchairs, crutches, and specialized tools
Training Objectives
The initiative aims to:
- Enhance understanding of diverse customer needs
- Strengthen international customer service capabilities
- Foster an inclusive workplace environment
- Improve staff interactions with persons with disabilities
Participating Staff Members
The training will include key personnel from various departments:
Management & Administration
- Chonthicha Seangprasert - Assistant Administrations Manager
- Suchanat Poolkaew - Assistant Safety & Hygiene Manager
- Bantita Chittaprapai - Quality & Hygiene Manager
- Chuechan Marpraneet - Operations Support Supervisor
Food & Beverage
- Papinwit Tomorn - Food and Beverage Manager
- Songwut Tamuang - Restaurant Captain
- Mintra Seethachuai - Restaurant Captain
- Nattawat Sangdara - Restaurant Manager
- Sompak Khontong - Restaurant Supervisor
- Wanchai Borthong - Restaurant Supervisor
- Vannachote Simmana - Waiter/Waitress
Hospitality Services
- Nopadol Boonpong - Assistant Chief Concierge
- Paweena Suktrakul - Assistant Manager
- Passaporn Lodvinit - Floor Supervisor
- Namfon Ardsalad - Floor Supervisor
Culinary
- Phaisan Thong-ou - Sous Chef
- Channarong Jaikham - Sous Chef
Support Services
- Nopmanee Saibua - Fitness Manager
- Nutpakal Nampunya - Training Coordinator
- Phanuwat Lasote - Assistant Sales Manager
- Pinnapa Sorhirun - Sales Coordinator
- Nawats Phanwarasiri - Security Manager
- Chaiwut Somsri - Security Supervisor
The program will conclude with a certificate award ceremony, marking a significant step in the hotel's commitment to inclusive hospitality services.
For additional information about the training program, interested parties may contact the Asia-Pacific Development Center on Disability (APCD).
