On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop
On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

On March 21, 2025, Okura Prestige Bangkok Advances Inclusive Hospitality with APCD Workshop

The Okura Prestige Bangkok reinforced its commitment to accessibility by hosting an enhanced "Basic Understanding for Customers and Staff with Disabilities" workshop on March 21, 2025. The day-long program was conducted by experts from the Asia-Pacific Development Center on Disability (APCD).

Under the leadership of Director of Human Resources Khun Oraya Temkasarp, twenty team members across all management levels participated in the comprehensive training that ran from 9:00 AM to 4:00 PM.

Trainers

The workshop featured guidance from specialized APCD trainers:

  • Ms. Nongnuch Maytarjittipun, trainer with mobility disability
  • Mr. Boonprasert, trainer with visual disability
  • Ms. Sirinan Kongcharoen, training assistant

Program Focus

The APCD-designed curriculum covered several key areas:

  • Advanced service protocols for guests with diverse abilities
  • Innovative facility adaptation techniques
  • Personalized interaction strategies
  • Experiential learning through simulations
  • Development of inclusive guest journey mapping

This collaboration between The Okura Prestige Bangkok and APCD demonstrates a shared commitment to Japanese "omotenashi" hospitality principles that prioritize every guest's dignity, representing a significant step toward setting new standards for accessible luxury hospitality in Thailand.

Category
Activities
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